Establishing an artificial time constraint can help ease the pressure of a conversation with someone new, according to Dreeke. Don’t miss out on the latest tips, tools, and tactics at the forefront of customer support. Retreats to bring the whole team together in person (it’s crazy to me that I’ve never actually met a couple of the people I work with). While I think there’s a net positive impact on productivity from working remote, the communication barrier can, and sometimes does throw a wrench in the gears. We had some early hires—very talented people—not work out, only because they had never worked remotely before and we were unsuccessful at helping them develop that skill.
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As the practice grows in popularity, many have called it the future of work, and the new normal. The Division of Continuing Education at Harvard University is dedicated to bringing rigorous academics and innovative teaching capabilities to those seeking to improve their lives through education. We make Harvard education accessible to lifelong learners from high school to retirement. Your team will respond positively if your expectations are realistic and clearly defined, especially during times of uncertainty. For Andrews, this means making sure that everyone speaks and contributes in team meetings.
The Importance of a Flexible Management Style
TeamSnap, a distributed Colorado company that develops apps for team sports, promotes itself as a fun place to work where everyone is respected and treated with dignity. The company gives its employees lots of flexibility to get their work done on their own time, as long as they are available when needed. It takes a unique temperament and skillset to work remotely with aplomb. When GrooveHQ first began hiring new remote employees, the company targeted people with previous startup experience. After some early hires didn’t work out, it expanded its requirements to include people—such as freelancers–with prior remote experience.
Managing remote teams effectively requires a blend of structured processes, open communication, and a genuine understanding of each member’s unique challenges and contributions. One of the challenges managers face is ensuring that their teams remain cohesive, productive and engaged. Adopting best practices suited to the remote context can make a significant difference in the way groups operate and collaborate effectively. A remote team refers to a group of individuals who collaborate and operate remotely together from different geographical locations, primarily relying on digital communication tools and platforms. But there are established practices and habits for managing virtual teams that you can emulate. Yes, it’s not the same as working together in a more “traditional” setting.
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GrooveHQ has regular Monday morning “kickoff” meetings that are a combination of chit-chat about the weekend and discussions about plans and priorities for the upcoming week. The team ends the workweek on Fridays with a 30-minute virtual meeting to recap the week’s happenings and share customer feedback. Check out some virtual team building activities to explore even more ideas.
But being a remote team helped us restore service when we did—and not hours later. It’s our chance to chat, learn more about each other, and build the supportive culture we all appreciate so much. You can instruct employees to work in pairs and keep a score of the workload or time spent on a task. They can use the Pomodoro technique to keep each other accountable and chat over 5-minute breaks.
With the right tools, managers can monitor work progress and ensure tasks are being completed efficiently. Project management software should be equipped with security features, and meetings should prioritize discussions on the latest security protocols. Remote workers, just like their in-office counterparts, seek growth and development in their roles. This could be in the form of training programs, workshops, or even clear pathways to promotions.
Trust and transparency are key factors in shifting to remote work. I need to be working with a team that I trust, but also to see what they’re working on and the quality of their work. This way, you can easily monitor everything without having to micromanage your employees.
Finally, colleague relations and cross-team communication are some of the key factors that affect employee turnover rate. Reports show employees are 24% more likely to quit their jobs if the company culture doesn’t feel right. Ultimately, organizations that foster better connection and communication are more likely to reduce employee turnover and retain top talent.
While some workers might find it easy to adapt to remote working, project guidelines, and company regulations, some may need more time to get accustomed to how you handle working from home. Your check-ins don’t necessarily have to be daily — schedule check-ins based on what works best for your team, pending projects, and work hours. Below, we’ll describe the best practices on how to manage a remote team. According to Global Workplace Analytics, the number of people who work from home has grown by more than 173% since 2005. The remote work model, while offering flexibility, can also lead to feelings of isolation and burnout. Addressing these challenges is crucial for maintaining a healthy and productive team.